loan payment manager office phone people money credit customer check
Most helpful review
1.0
Details
ZERO CUSTOMER SERVICE SKILLS..... PLZ RETRAIN YOUR STAFF. - Covington Credit review
I had a loan with Covington Credit and paid it off over six months ago. I went back to the same office in Clarksville Tn. To apply for another Loan the week of 7/8/2019. When I entered the building I approached the assistant manager at the very front desk. I never said...
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5 comments
Anonymous
#1753588

that is not how "cash out" works with this company. when close out happens the system gets shut down.

in your time being there i am willing to bet that you were told "we do close out between 3-4. they tell the customers to try to not come during this time due to not being able to get in the system. its been that way since i have been a customer for 10 plus years.

so your 30 years of banking does not apply here since you know its two completly different companies. but anything to complain about a company to get a littel attention right?

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Featured
Review
#1583296 Review #1583296 is a subjective opinion of poster.
Service
Covington Credit Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DO NOT GET A LOAN WITH THE DEL CITY BRANCH

2.0
Details
I TRIED TO TALK WITH OLIVIA THE MANA $100GER AT THE DEL CITY OFFICE TO EXPLAIN TO HER THAT IN AUGUST OF 2019 MY DAUGHTER WAS IN A AUTOMOBILE ACCIDENT AND WE WE HAD TO COME UP WITH A $1000 DEDUCTIBLE! OLIVIA WAS INCOMPASSIONABLE ABOUT OUR SITUATION AND GAVE OUR ACCOUNT TO A THIRD PARTY COLLECTION AGENCY IN SOUTH CAROLINA INSTEAD OF GIVING ME A CHANCE OD LETTING ME PAY HER A $100 A MONTH
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Review
#1744898 Review #1744898 is a subjective opinion of poster.
Reason of review
Poor customer service

Do not recommend

Trash company. Would never recommend them. They hire the lowest rung of society to work fot them.
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Review
#1737528 Review #1737528 is a subjective opinion of poster.
Service
Covington Credit Loan
Cons
  • Sucks they are rude and unprofessionalism
  • Will never use again
  • Unfriendly employees
Reason of review
Poor customer service

Don’t Loan !!! Left letter on door TF

1.0
Details
I dont even have a lone these SOBs left a letter on my doorstep! Tf they thought?! And all of a sudden ALL the numbers dont work that are listed !!! Im going tomorrow and chewing on me some tail DONT EVER ACT LIKE U WORK FOR THE LAW ENFORCEMENT and leave a darn letter !!!
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Review
#1735718 Review #1735718 is a subjective opinion of poster.

Don't do it it.

Took out a small loan. A week later got another check with the conditions, deposited it, now they are asking for one of the loans to be paid immediately. I am sure they don't just send out random checks, this was intentional. We spent most of the money on bills and such. What to do?
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Review
#1729571 Review #1729571 is a subjective opinion of poster.
Pros
  • Get money fast

Stay away

1.0
Details
Never missed a payment with them. Always paid with a money order because I was told that they didn't take cash. Paid off the loan early now they're calling me saying that the money order is no good. I go in with the receipt in my hand and a copy of the money order and receipt and all of a sudden it was a mistake. Don't they know people keep records of this
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Review
#1723055 Review #1723055 is a subjective opinion of poster.
Service
Covington Credit Loan
Cons
  • Unfriendly employees
  • Poor attitude
  • Shifty company
Reason of review
Money order no good?
Loss
$300
1.0
Details
Liars - Covington Credit review
Fell one month behind on a payment. Company sent a woman out to my home to leave a notice. Our family dog was in our gated yard at the time, so she would not come to the door. Left the notice on our mailbox. Doing so is a federal offense. I contacted the BBB regarding...
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Featured
Review
#1712621 Review #1712621 is a subjective opinion of poster.
Service
Covington Credit Loan
Cons
  • Harassing calls
  • Unethical charges after the fact
  • Poor attitude
Reason of review
Lied about breaking law.
Preferred solution
Admit to breaking federal law. Erase debt as/is. I want no further contact with this lying company.

Do not get a loan through here.

1.0
Details
I had a couple of loans and my last loan (last Loan) I was harassed for a payment like as if I never make my payments. Someone called me 2 times per day for 2 days and my spouse even after I called them to make my payment over the phone on the first day and there system was down. When I called the manager to express my concern, she did not care one bit. Done with this company and the unprofessionalism. Its no wonder they don't have a high rating!
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Review
#1712328 Review #1712328 is a subjective opinion of poster.
Service
Covington Credit Loan
Reason of review
Problems with payment
Preferred solution
Never to be contacted of marketed by this company again.
Tags
  • Harrashment

WORST EVER IN MISSION TX

1.0
Details
You take a loan for 604 and can never pay it back!! They will never tell you the principle vs the intertest OR the payoff??
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Review
#1704618 Review #1704618 is a subjective opinion of poster.
Service
Covington Credit Loan
1.0
Details
I received a small personal installment loan of $700, for which I had to list many items for collateral. I made payments on time each month for over six months, but the amount owed was not going down. I had an employee banging on the door of my home have me sign a...
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Review
#1691950 Review #1691950 is a subjective opinion of poster.
Service
Covington Credit Loan
Pros
  • None
Reason of review
I paid back well over what I borrowed and was bullied into refinancing more than once. I want the last account that I don't even recall agreeing to, off of my credit report.
Loss
$2000
Preferred solution
Please remove the last account, that I have no memory of opening, off of my credit report

Contact Covington Credit Customer Service

Mailing Address:
1005 E Main St.
Alice, Texas 78332-5044
United States
Phone:
(205) 333-1051
All Covington Credit Contacts

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Latest Question

Covington Credit Questions
2.2
Details
I called the local branch and try to let them know when I would be making my payment. I am 5 days behind but I get paid every other week and the due date falls between pay periods. They would not accept my promise over the phone. Told me I needed to come in to set up a...
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1 comment
Anonymous
#1765099

No one cares... Look, YOU agreed to pay on X day and you're not doing that.

This doesn't show any kind of good faith on your part but I'll help you out. Pull your contract, look for the clause where they said they "would work with you" and you're golden.

If not, you best learn how to budget so that you can make your payments on time and stop whining like a child By the way, "work with me" is Serial Dead Beat lingo for I want to change the terms of something(my word is @#$#) I agreed to and will cry like a baby if someone says I have to be an adult and pay as I promised . OK, this is the part where people like you enjoy saying "You must work for them."

Review
#1683812 Review #1683812 is a subjective opinion of poster.
Service
Covington Credit Customer Care